Fixed-term: 12 months
Interview date: Thursday 02 December 2021
As an Academic Adviser within the Student Support & Advice team you will deliver high quality, accurate and personalised academic advice and guidance to staff and students across the University. You will be responsible for delivering complex advice, for resolving challenging and high stakes issues for students and for making decisions on critical matters associated with progression and outcomes.
The Academic Adviser will also be responsible for disseminating expert knowledge of student policy and regulations across the institution and for taking institutional leadership of academic advice matters. This post is critical for managing student retention and progression and you will work closely with academic and professional services staff across the university to deliver activities that improve student progression and continuation and enhance the student experience.
About you
The successful candidate will be committed to providing a high quality and personalised support and customer service to students. They will have demonstrable knowledge and experience of providing academic advice to students within an education environment with experience of identifying issues and possible solutions, assessing options and making recommendations. The successful candidate will have proven experience of providing clear information to a range of audiences and the ability to convey technical or complex information effectively.
In addition, the successful candidate will have good interpersonal skills, the ability to build and maintain constructive working relationships and will be able to deal with, and support others in dealing with, complex, challenging or difficult situations.
Qualifications
Essential:
Honours degree or equivalent experience
Desirable:
Postgraduate qualification in a relevant subject area
About Us
This is an exciting time to join our University following our relocation in September 2018 to a new purpose-built, town-centre campus designed to adapt to 21st century teaching. We are looking to recruit individuals who share our passion for innovation, creativity and social impact and who will play a key role as we realise our ambition of transforming lives for the better and inspiring positive change.
The University of Northampton is one of only two Ashoka U Changemaker Campuses in the UK, and in 2017 was awarded the Social Enterprise Gold Mark, an independent guarantee that we have proven to our employees, students and stakeholders that we are committed to continuous improvement across our business in order to consistently deliver a positive impact on people and planet.
Right to Work
All candidates will be asked to provide proof of eligibility to work in the UK at interview.
Equality
We are proud of our diverse student population and applications from Black Asian Minority Ethnic student grow year on year. Equality and the promotion of inclusion are a key value that we are proud to promote. To embed this across the University, to achieve diversity amongst its staff and to improve staff representation, we would like to encourage applications from women, people living with disabilities, and those from the LGBT+ and Black, Asian and Minority Ethnic communities.
For information and to apply please visit the website