Image: Shutterstock Even in turbulent times the OIA can practise kindness in adjudicating complaints by Felicity Mitchell Comment 24/04/23
Image: Shutterstock Do students have the energy to make complaints? by Felicity Mitchell Comment 4/05/22
Image: Shutterstock Student complaints as we emerge from the pandemic by Felicity Mitchell Comment 21/03/22
Image: Shutterstock Build Back Higher: post-Covid university life could be kinder, more inclusive – and less risk averse by Josie Fraser Comment 12/04/21 2
Image: Shutterstock Learning from the first wave of students’ Covid-19 complaints by Felicity Mitchell Comment 26/11/20 1
Image: Shutterstock Some students are more seriously affected than others – complaints during Covid-19 by Felicity Mitchell Comment 14/07/20
Image: Shutterstock Student complaints in the context of coronavirus by Felicity Mitchell Comment 30/04/20
Image: Shutterstock OIA: helping to minimise the impact of industrial action on students by Felicity Mitchell SU Blogs blogs-su 21/02/20 1
Image: Shutterstock How to manage student complaints without NDAs by Felicity Mitchell Comment 17/02/20 1
Image: Shutterstock We need to give “special consideration” some special consideration by Felicity Mitchell Comment 17/01/20 1
Image: Shutterstock What happens when a student is not fit to practise? by Felicity Mitchell Comment 7/10/19 2
Image: Shutterstock Student disciplinary procedures in focus by Felicity Mitchell SUs blogs-su 10/03/19
Image: Shutterstock Learning from students’ industrial action complaints by Felicity Mitchell Comment 25/02/19 3
Image: Shutterstock Student contracts: protection or distraction? by Felicity Mitchell Comment 5/03/18 1